About Us
Since our founding, our family business has worked with numerous clients throughout the area. Great service begins and ends with experienced and friendly professionals, which is why we put so much consideration into selecting only the best to join our team. We provide a variety of storage options to meet specific needs, and go above and beyond to form lasting relationships with our clients.
Frequently Asked Questions
Do you provide or can I buy content insurance through you?
Great question. At this time, we do not offer or provide content insurance. You will need to arrange your own.
Do you require a down deposit?
Yes, all parking spots and storage unit require a $50.00 down deposit. This deposit is refundable to the customer once they have vacated their unit.
Do you have an office?
We have no physical office. All inquiries and contracts are handled by our staff over the phone at (587) 408-7191 or by email at trystorage.ca
I have purchased a contract, now what?
After reserving your unit you will receive a “Welcome letter and move-in information” email to your inbox. Inside the e-mail are your move-in instructions and gate access information.
Do you have drive-up units?
Yes, all of our cold units across our facilities are drive-up units. We do have some drive-up heated units available and all of our premium heated buildings are hallway units with separate private access.
How does gate access work?
Each customer has their own private phone number that is attached to their account. To access the gate, you need to text the number your full name and license plate. You then receive a text with the current gate code back. Gate codes change daily for security purposes.
I need to update my payment and billing information, how do I do this?
To update any information on your account, you can simply log in to your account here: MY ACCOUNT
I no longer need my unit, How do I vacate?
Great question. Simply click the “Vacate” button on the top right screen on the website.
Do we need to bring our own locks?
Yes, all of our facilities require you to supply your own lock for the units
“Family business, they care about keeping you as a customer here. Highly recommend ”
Robert Hebbard
What Our Customers Are Saying
For over 25 years, we’ve been helping thousands of customers safely store their belongings. Hear what they have to say about it.
See Our Facilities
