Yes, all of our facilities require you to supply your own lock for the units
Great question. Simply click the “Vacate” button on the top right screen on the website.
To update any information on your account, you can simply log in to your account here: MY ACCOUNT
Each customer has their own private phone number that is attached to their account. To access the gate, you need to text the number your full name and license plate. You then receive a text with the current gate code back. Gate codes change daily for security purposes.
Yes, all of our cold units across our facilities are drive-up units. We do have some drive-up heated units available and all of our premium heated buildings are hallway units with separate private access.
After reserving your unit you will receive a “Welcome letter and move-in information” email to your inbox. Inside the e-mail are your move-in instructions and gate access information.
We have no physical office. All inquiries and contracts are handled by our staff over the phone at (587)401-2810 or by email at trystorage.ca
Yes, all parking spots and storage unit require a $50.00 down deposit. This deposit is refundable to the customer once they have vacated their unit.
Great question. At this time we do not offer or provide content insurance. You will have set up your own.